Telehealth info

As a consequence of the covid-19 pandemic ,Medicare made phone and /or video consultations rebateable, but only for those recognised as patients of the practice, that is for those who have had a face-to-face consultation in the preceding 12 months.

Those patients who request a phone consultation if they have not had a face-to-face  consultation in the preceding 12 months may do so ,but a a consultation fee of $50 without a rebate option will need to be paid upfront.

Video calls  are the preferred option; these are best booked via the ” My practice” app. All regular patients are encouraged to download this app.